[World Health Day] These digital healthcare startups are bringing home medical services across India

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In the age where everything is just a click away, it is no longer surprising that doctors and healthcare services are also available online.

This continued after the pandemic, as customer expectations for convenient digital health services grew rapidly.

After the government’s decision to publish the national digital health and telemedicine mission guidelines, health startups were able to come up with their own offerings for urban and rural areas.

According to a report by Research and Markets, India’s digital healthcare market was valued at Rs 252.92 billion in FY21 and is expected to reach Rs 882.79 billion by 2027, with a CAGR of 21.36%.

From Practice and 1mg for I’m fine and PharmEasy, startups are revolutionizing healthcare delivery in India. Many young startups have developed online services to connect doctors to patients and fill the gap in healthcare services across the country.

Your story curated a list of digital health tech startups and clinics that are working in the space to make medical services available anytime and anywhere across India.

Tattvan

Founded in 2017 by Ayush Mishra, Based in Bareilly Tattvan E-Clinic uses telemedicine to connect doctors and specialists from reputable hospitals in major cities with residents of underserved or remote areas of Tier 2 and 3 cities by leveraging advanced technology.

Patients can discuss their problems with doctors through video conferencing and get the required treatment. The startup aims to disrupt health services in India and Asia.

“With Tattvan, we are trying to bridge this gap with the help of telemedicine. We launched the first e-clinic in Bareilly in July 2018. It inspired me and my team to chart the course for our future in an effort to disrupt the healthcare industry in India. Instead of paying for travel, board and accommodation, the patient now only pays for the consultation. Consulting a reputable doctor in Delhi will cost around Rs 1,000 to Rs 1 500, but with the same doctor, a consultation at Tattvan E-Clinic costs Rs 600,” said Ayush.

MyUpchar

Founded in 2016 by Rajat Garg and Manuj Garg, Based in New Delhi MyUpchar health care awareness and access to people at levels 2, 3, 4 and above. It provides authentic healthcare information in 12 Indian languages.

Rajat Garg and Manuj Garg, co-founders of myUpchar

The startup offers drug delivery, teleconsultations with specialists, and home sample collection facilities. Doctors of all genres such as allopathy, ayurveda and homeopathy are available on the platform to assist patients,

“We worked constantly to build trust. Now we see them relying on our free consultation services by quality doctors, consuming our content and placing orders,” Rajat said.

In addition to consultation, doctors also provide content on yoga, fitness, women’s health, ayurveda, pregnancy, childcare, therapy, sexual wellness, homeopathy and other categories.

iCliniq

Founded by Dhruv Suyamprakasam in 2012, based in Coimbatore iCliniq is an online medical consultation platform where patients can connect with doctors for consultation via chat, messages, voice or video calls.

The startup built chatbots on instant messaging platform Telegram and team messaging platform for professionals Slack to onboard and attract more users. It aims to ensure that reliable medical advice is available anywhere, anytime.

“We have trained doctors in telehealth. As this was a new industry, we had to find our own way. Even then, we weren’t getting a lot of video views. We’ve spoken to many doctors and people who have visited our website and noticed we have a barrier to entry,” Dhruv said.

medians

Founded in 2011 by Arbinder Singal and Debraj Shome, Mumbai-based e-health start-up medians offers medical advice, online consultations and second opinions with medical specialists around the world.

It also allows users to book a blood test, get home delivery of reports and delivery of medication.

“The future of healthcare and medicine is where patients will expect the doctor to come to them, and they can only come to the hospital for surgeries,” Debraj said.

In 2015, the startup raised $5 million to push its expansion plans.

Jiyyo Mitra

Founded in 2017 by Dr Meghna Sharma, Siddharth Angrish, and Jahid Ali, The Chandigarh-based start-up Jiyyo Mitra e-clinic enables patients in remote areas to consult qualified and specialized doctors.

It works in partnership with local clinics and medical stores and by installing its telemedicine kit in Tier 2 and 3 cities and villages. It provides an Android setup box, a 24 inch LED TV and a wireless printer, and helps clinics and stores connect patients with specialist doctors all over India.

“We realized that although many of us had to buy the same drugs, we got them at different prices, and the villagers are more sensitive to the downsides of these price fluctuations,” Siddharth said.

The startup works to empower existing healthcare offerings in rural and semi-urban areas through telemedicine.

“Thanks to the Jiyyo telemedicine kit, patients who need specialist doctors can connect with them via video. The platform also helps doctors write and send electronic prescriptions,” he added.

Docty

Founded in 2018 by Patricia Diaz, Ramya Subramanian, Opo Herrera, and Laxman Bennabattula, US-based global telehealth start-up Docty.ai provides digital health services such as online consultation, medicine delivery, electronic medical records, doctor search, appointment services, symptom screening services and others under one roof.

The startup aims to provide health care for everyone, everywhere.

It operates on a pay-as-you-go model. Users have to pay to opt for a medical consultation service, but can use its symptom tracking service for free.

“Patients can now see a doctor online, and the doctor will already be aware of the symptoms because the records are available on the platform, and they don’t need to spend an hour talking to patients about their symptoms. Thus, users will receive a 15-minute consultation, which will be absolutely perfect without wasting any time,” Rama said.

Edited by Teja Lele Desai
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