With the aim of bringing the residents of dispersed communities closer to specialized medical services, the health services provide patient care through the TéléSalud program, through the technological and medical support they provide to outpatients, avoiding the saturation of medical services. public hospitals which reduces expenses and the risk of infection for the patient and his relatives during transfers to other units of the State.
The agency said that during 2021, 70,000 consultations were conducted, improving access to specialized services statewide.
He added that in addition to the four basic specialties of surgery, internal medicine, pediatrics and gynecology, more than 15 sub-specialties such as neurology, psychiatry, perinatal medicine and neurology, for n to name a few, are offered.
In terms of equipment, there are 28 videoconferencing units, which are installed in 5 general hospitals, psychiatric clinic, 8 primary community hospitals, 11 health centers, Ceredi, CREE and in the central hospital, with good acceptance by health workers and residents. service, where they receive high quality care in a sustainable way
A pilot program was implemented this year, through which social workers can make an appointment with specialists at Dr Ignacio Morones Prieto Central Hospital directly from their mobile phones, reducing wait times and unifying data. consultation of said hospital. This system has resulted in a significant reduction in patient absences, as well as technical problems and a shortage of specialists. Indeed, all those involved have instant access to their appointments and receive automatic updates by mail.
In addition, an effort was made to improve the data analysis processes available at the Ministry of Health in order to improve efficiency, reduce patient absenteeism and simplify the appointment process for free up the time of social workers, so that epidemiological data can be collected which will allow the impact of the program on the level of health of the population to be measured.
Additionally, the connectivity of the TeleSalud hospital network has been quantified to understand where there is greater demand and where improvements can be made.