Expands suite of industry-leading behavioral health software solutions to include virtual care

NASHVILLE, Tenn., November 1, 2022 /PRNewswire/ — Qualifacts, the leading software and SaaS provider of electronic health record (EHR) platforms for behavioral health, rehabilitation and human services organizations, today announced its acquisition of OnCall Health, a leading provider of telehealth, patient portal, and customer engagement technology designed for behavioral health organizations.

For more than 20 years, Qualifacts has been a market leader in behavioral health EHR software serving more than 2,500 mental health and rehabilitation agencies nationwide. By acquiring OnCall, Qualifacts is doubling down on its commitment to simplifying complicated workflows for behavioral health providers, while enabling them to deliver a modern telehealth experience with a client portal and additional engagement opportunities for their clients.

“We are delighted to welcome the OnCall team to our Qualifacts family. We know what it takes to be a trusted technology partner for our customers. We are impressed with what OnCall has accomplished and I am confident in delivering the capabilities of their OnCall virtual care solutions to our customers, we can advance our collective mission to enable exceptional outcomes for our customers and those they serve,” said Paul Ricci, CEO of Qualifacts.

“Today we begin an exciting new chapter for OnCall, and we are thrilled to be part of the Qualifacts team,” said Nicholas Chepesiuk, CEO of OnCall Health. “Our values ​​and our passion for serving the behavioral health market align perfectly, and this partnership should improve the efficiency of care teams and expand clients’ access to quality care and an improved life.”

According to a recent survey published by Qualifacts and the National Council for Mental Wellbeing, the EHR is the centerpiece of most behavioral health providers’ technology strategy. The rapid advent of virtual care has required providers to develop and deploy new workflows in their EHRs, as well as adopt new technologies such as telehealth and patient engagement.

“Having hosted over a million virtual healthcare consultations, in addition to being recognized as one of the best mental health software 2022 by Software Advice, it’s clear that OnCall Health is a highly regarded leader who will help bring valuable virtual care capabilities to our customers,” added Rici.

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and status reporting, billing and business intelligence. Its mission is to be an innovative and trusted technology and solutions partner, enabling exceptional results for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™ and InSync® platforms, covers and serves the entire behavioral health, rehabilitation and social services market by supporting certified community behavioral health clinics nonprofit (CCBHC) as well as large for-profit corporate and small business providers. Qualifacts has a loyal customer base, with over 2,400 customers representing 75,000 providers serving over 6 million patients. Qualifacts was recognized in the 2022 Best in KLAS: Software and Services report as having the #1 and #2 ranked behavioral health EHR solutions, with its Credible and CareLogic platforms, respectively.

OnCall Health is leading the way in enabling behavioral healthcare organizations to go virtual-first. OnCall’s patient portal and telehealth operations solution helps businesses retain more patients, scale efficiently, and increase revenue. With OnCall, organizations can scale virtual care operations to increase revenue with tools that increase efficiency and engage patients in new ways. We believe healthcare is better when barriers of distance and time between patients and providers are eliminated. We enable healthcare companies to remove these barriers and grow by optimizing their patient experience, operational efficiency and monetization.

Qualifacts Media Contact:
[email protected]

OnCall media contact:
[email protected]

SOURCE Qualifacts


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