Alton Memorial Departments Honored

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ALTON – Three departments at Alton Memorial Hospital have received awards from the national leader in health care research Professional Research Consultants Inc. (PRC).

The Digestive Health Center has won the Top Performer award for the third consecutive year. PRC’s highest accolade recognizes healthcare facilities, service lines and hospital units that achieve a score at the 100th percentile for the “Excellent” percentage of overall quality of care in the National Client Database of PRC. PRC for the previous year.

“The digestive health team works very well together, very effectively,” said Amy Toenyes, DHC Nurse Manager. “During the pandemic, we had to make some schedule adjustments and add some steps to register for the department. But they were able to provide the same exceptional care.

Meanwhile, staff have maintained their practice of contacting patients by phone before and after their visits, although COVID surges have caused staff changes and disrupted ward routines.


“But while working on the ward, the team continued to give 100% to their patients there, making them feel safe and comfortable during their hospital stay,” Amy said. “I have wonderful employees who have worked in this department for several years. The knowledge base of the nursing staff is exceptional and their attention to detail is what contributes to excellent care.

The Digestive Health Center offers a full range of diagnostic tests to discover gastric and intestinal disorders, and provides therapeutic procedures for treatment. For more information or to make an appointment with a gastroenterologist, call 618-463-7874 or visit www.altonmemorialhospital.org and search for Digestive Health Center under “Medical Services.”

The AMH Human Motion Institute and Cardiac Cath received 5-Star Awards, which are given annually to healthcare facilities, service lines, and hospital units that score in the top 10% (at or below above the 90th percentile) of the national PRC client database for the previous year. These awards are based on the percentage of patients who rate the facility or unit as “Excellent” for the overall quality of care question.

The Human Motion Institute team won several PRC awards during the year, providing physiotherapy, occupational therapy and speech therapy services to inpatients and outpatients with a teamwork approach. Ambulatory services are offered at three convenient locations – the AMH campus (ground floor, Olin wing); Alton North Physical Therapy, 226 Regional Drive; and Bethalto Physiotherapy at 155 E. Bethalto Drive. For more information, visit the AMH website and search for Human Motion Institute Rehabilitation under “Medical Services.”

“I am proud of our talented therapy team, who are dedicated to providing care of a truly excellent quality,” said Sue Walker, PT, MBA, Director of Rehabilitation Services at AMH. “We offer the best therapy near you.”

The Cardiology team puts the latest diagnostic and treatment technologies in the hands of the most experienced cardiac care team in the region. Board-certified cardiologists, nurses and trained cardiology technicians work in the area’s most advanced cardiovascular laboratory and perform more cardiac catheterizations, angioplasties and stents than any other hospital in the River Bend area. For more information, call 618-463-7427 or visit the AMH website and click on “Heart & Vascular Center” under “Medical Services.”

“The AMH Cardiology team has extensive experience,” said Cathy Wagner, Cardiac Catheterization Laboratory Manager. “They work together as one unit to provide excellent care and compassion to our patients, our doctors and each other. Their dedication to our patients and our team is beyond anything we can ask for.

“Everyone at our hospital works extremely hard to earn the respect and trust of our patients, our physicians and the communities we serve,” said Dave Braasch, AMH President. “I am very proud of our team, who have worked tirelessly for the past two years during the COVID-19 pandemic. Throughout it all, they have continually strived to improve quality, safety, and the experience for our patients and their families. Our goal is to always make medicine better.

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